Only agents that recorded events on the case get a lane. Subagents that reported straight to the Lead have none, and a lane with a single event shows no duration.
Lead
9m 13s
Historian
56s
Reproducer
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Fixer
—
Critic
—
Replay
Ready to replay
Evidence
Expected
GST ₹188.87 (18% of ₹1,049.25, rounded half-up) and total ₹1,238.12
Actual
GST ₹188.86 and total ₹1,238.11 — one paisa short; customers under-charged
Steps
Add Cast Iron Tawa (₹1,049.25, qty 1) to empty cart