Only agents that recorded events on the case get a lane. Subagents that reported straight to the Lead have none, and a lane with a single event shows no duration.
Lead
26m 8s
Triage
—
Reproducer
—
Fixer
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Critic
10m 38s
Replay
Ready to replay
Evidence
Expected
computeTotals(cart).total >= 0 after applying DIWALI60 twice
Actual
couponCodes=['DIWALI60','DIWALI60']; discount = 2×60% = 120% of subtotal; total goes negative (e.g. -₹49.98 on ₹2,499 cart)